Help Desk Support

BBDS has made its help desk reputation by providing to our clients:

• Friendly Help Desk Representative
• Automated Ticketing System
• Customer Portal (Review account histories)
• Remote Support

BBDS provides support on all software offered:

• Sentry File
• Laserfiche
• DocuwWare
• AutoStore
• Doc Alpha
• Simple Capture

BBDS also provides hardware support:

• Kodak Scanners
• Kodak Capture Pro
• HP ProLient Servers
• Acer Workstation (W7 or XP)

BBDS offers Monthly, Quarterly and Yearly support agreements that improve your organization and make your user base happy. Contact us for your no-cost needs analysis with a BBDS Solution Consultant.